User number and password
Your user number and password are the key to your library account and services. You will need them to request, reserve and renew items via the ULB catalogue [de], to place requests for interlibrary loans and when using the self-issue machines in the Lehrbuch-Magazin (i. e. textbook collection).
On the back of your student ID card you will find your user number in plain text as well as codified as a bar code. Each user number consists of 11 characters in the format: A12345678/Z. Please enter your user number as shown on your student ID card – using capital letters, slash included. If your user number ends in 0, please check if it is the upper-case letter O or the digit 0.
The first time you log in, your password is set by default to the first four digits of your birthday (in the format DDMM, e.g. “0112” would be the 1st of December). You will then be prompted to set up a new password (6–12 characters, case-sensitive). The password must contain at least 1 capital letter, 1 small letter and 1 number. Please avoid using umlauts or special characters. If you want to change your password again later, you can do so at any time by accessing your account in the ULB catalogue (Konto → Benutzerdaten, i.e. your account → user details).
If you have forgotten your password, you can request a new password to be emailed to you by clicking on Passwort vergessen? in the menu Konto of the ULB catalogue. (You can only use this function if your e-mail address is also entered in your user account.) With this new password, you can then log in to your account. After a successful login, this new password replaces the old password. However, if you remember your previous password in the meantime, you can still log in with it. In this case, the new password sent by e-mail will become invalid again.
If you have forgotten your password, but have not entered an e-mail address in your user account, please contact one of the ULB registration desks during opening hours. In this case, please bring along your student ID card or your ULB library card, as well as your passport or identity card.