Information and training courses

Information desk
© Judith Kraft

At the information desk we take time for your questions. Be it questions about

  • orientation (Where is the textbook collection?),
  • usage (How do the copiers work? How do I get a library card?),
  • bibliographic research (How do I find the book my lecturer recommended?),
  • thematic research (How do I find literature on the topic of my seminar paper?) or
  • fact search (How has the population of Münster developed in the last 10 years?).

General information

  • In person:

    Information desk in the ground floor reading room
    MonFri 10 a.m. – 4 p.m.

  • By phone:

    +49 (0)251 83-24040
    MonFri 10 a.m. – 4 p.m.

  • By email:
    Contact form

  • Video conference (via zoom):


Subject information

If you have any specific questions regarding literature search and procurement, please contact the ULB's subject experts.

Training courses

Take the audio tour to explore the ULB on your own with an MP3 player/smartphone. Training courses with different focuses will assist you in your literature search and reference management.

Consultation for Citavi

Are you looking for a suitable reference management program? Do you have questions about Citavi? We will be happy to offer you personal advice.


The ULB-Tutor gives an overview of the available training courses and also offers web quests, help with reference management and video tutorials on various topics such as search strategies or quotations.

Further information sources

Video training courses

The ULB has licensed high-quality video training courses of the LinkedIn Learning platform.


Our fact sheets on various topics are also available for download.